Specialized Knowledge Services Analyst

CoRe - Knowledge Services Customer Relationship Management Posted: 13-May-2022

Chicago, Illinois, United States

Position summary:

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with other experts in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

Want to make an impact that matters? Consider Deloitte Global.

Work you'll do

 
Provide comprehensive knowledge management services to the Office of the US Chair Initiatives, including Board of Directors, Retired PPMDs, and the Nominating Committee PMO as part of the CoRe Knowledge Services Specialized Services team.
 
The US Knowledge Services Specialized Analyst supports the U.S. Office of the Chairman program, with responsibility for continuously defining, implementing and maintaining on a day-to-day basis a knowledge strategy and associated projects in support of program priorities.
 
This role will report into CoRe Knowledge Services and support the US Office of the Chairman program. 

Collaborates with other stakeholders inside and outside the Office of the Chairman program and Knowledge Services organizations.

What you'll be part of - our Deloitte Global Culture:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and implement global strategies and provide programs and services that unite our network.

In Deloitte Global, everyone has opportunities. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.

Who you'll work with:

Global CoRe provides seven fundamental services to Deloitte around the world: knowledge services, creative services, contact center, data management assessment services, data protection, procurement, and real estate. We develop new and innovative ways to improve how these services are delivered across the organization, leveraging our global scope and strength to serve our organization within and across borders.

Qualifications:


Candidate must have at least 6 years of relevant experience. Experience in middle market/private companies a plus and experience in a global professional services organization preferred.

Technical Skills: 
Experience with electronic knowledge, repository management, intranets/portals, collaborative and social media tools; SharePoint experience required

Other Qualifications
Experienced, independent thinker with proven project management experience; ability to manage multiple simultaneous projects and stakeholders and deliver results
Highly responsive with demonstrated ability to take initiative and interact with all levels of management
Exceptional relationship building/relationship management skills to establish rapport, build trust and confidence, and manage customer expectations
Ability to deal with ambiguity and adapt to change; experience managing change, acting as a change agent to influence others

Education: 

Bachelor’s degree required; relevant fields of study may include Business, Management, Information Systems, Library Sciences, Journalism and/or Communications. 

How you'll grow:

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Benefits you'll receive:

Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

Corporate citizenship:

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.