Manager-Organizational Change Management for Deloitte Technology
Deloitte Technology Information Technology Posted: 22-Aug-2023
Hermitage, Tennessee, United States
Toronto, Ontario, Canada
Work you'll do
- Drive and implement organizational change toolkit, methodology, and activities across multiple projects Develop stakeholder relationships within Deloitte Technology and in the member firms, as required
- Use defined and established organizational change management processes, templates, and guidance
- Define project-specific change management scope, strategy, approach, and deliverables
- Develop and deliver project scope and requirements within specified timeframe including:
- Stakeholder analysis and engagement
- Change impact analysis
- Communications, training plans and materials Local adoption tracking and reporting, providing suggestions for mitigating actions, where necessary
- Serve as primary CM liaison to cross-functional team members across different geographies and cultures; partner virtually to meet established project goals
- Serve as organizational change management point of contact for local implementation teams:
- Manage quality and implementation of CM deliverables from junior team members
- Advise project team members and lead through ambiguity in matrixed environment
- Promote teaming between CM and other functional team members working on projects
- Manage and mentor junior CM team members aligned to projects
The team
Qualifications
Education: Bachelor’s degree in related discipline or an equivalent amount of professional experience working in a matrixed global environment
Years of Experience: 3-5 years’ experience in a professional/client services capacity, emphasizing development/management skills in the following areas: organizational change management, communication, learning and development, and general business analysis.
Technical Skills:
- Advanced understanding of organizational change management processes and proven application of change management methodologies and principles (e.g. Prosci, Kotter)
- Ability to synthesize system information and business processes into clear impacts and benefits that are conveyed through learning, communication, and presentation materials
- Proficiency in MS Office Suite and SharePoint Excellent verbal and written communication skills
Other Qualifications:
- Ability to manage change and ambiguity
- Ability to learn quickly and operate in a matrixed environment with minimal oversight
- Ability to negotiate, influence, and manage others
- Ability to lead both people and project work
- Ability to implement a broad range of existing and new technologies at the global level Ability to work with diverse cultures in a virtual environment