Deloitte Global

This role is within the Technology Control Management Team and reports to the Control Management Team Leader. You will be working within a dedicated team to deliver Technology and Cyber Security controls processes using extensively ServiceNow Integrated Risk Management modules supporting the definition and delivery of controls across Deloitte Technology including management of a control library, control assessment processes for other teams that undertake control testing and assessments.

As part of your role, you will:

• Support IT organizational maturity development of controls leveraging Global and DT standards, Maturity Assessment, and Compliance activity;
• Develop the control management elements, including automation, of test and assessment processes to increase validation of controls across DT;
• Utilize the full functionality of ServiceNow Integrated Risk Management to deliver control management.
• Assist teams in developing and populating their controls within ServiceNow to support their risk and control processes.
• Work within and support IT Risk Management processes within a 3 Lines model.
• Participate in Assessments where required within Deloitte Technology;
• Offer on-going support and assistance to Member Firms or Deloitte Technology Service lines as they progress on their action plans.
• Support MF Services Leader to develop and manage relationships with Member Firms,
• Prepare reports as required for presenting results to Deloitte Technology leaders, Member Firms, and relevant stakeholders, including Global Risk Leaders, Executive and Board.

 Do you possess the following?:

• Experience of IT and Cyber control testing and risk assessments using ServiceNow 
• Proven ability to develop controls in ServiceNow or similar risk and control tooling 
• An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001,
• Cybersecurity and global experience background. 
• A strong understanding of system development life cycles approaches and concepts (CMMI knowledge an asset) 
• IT Operations and Service Management with strong understanding of ITIL framework or MOF (ITIL certification an asset)
• Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage senior stakeholders such as CIOs and CEOs
• Good understanding of Workflow, Scripting and IRM indicators in a ServiceNow deployment
• Detailed knowledge of current Deloitte security policies and technology standards. Relevant industry verifications; such as CISSP, CISA, CISM, CRISC, ISO27032 Lead Cybersecurity Manager.
• Good working knowledge of ServiceNow Integrated Risk Management module or other ServiceNow experience.
• Ability to manage virtual teams in multiple time zones, culturally astute
• Be able to build key relationships across the GTS function and member firm network utilising excellent relationship management skills
• Ability to manipulate complex data
• Application development experience