Business Operations Leader

Deloitte Technology Program & Project Management Posted: 18-Mar-2022

Same job available in 24 locations

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Position summary:

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with other experts in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

Want to make an impact that matters? Consider Deloitte Global.

Work you'll do

Drive the end to end strategic approach for the business of infrastructure and cloud, which includes evaluation of strategies and goals of the service area. Provide counsel and guidance on long range plans involving strategic development. Arranges and prioritizes critical issues and required information to facilitate efficient decision making. Serves as a strategist, consultant and implementer to achieve streamlined activities within the organization based on urgency and priority. Deliver insight and make recommendations to help service lines across GTI achieve the vision and strategic deliverables for the organization. We are looking for a candidate with a strong foundation in business operations and project management, with the ability to build presentations and messaging that communicates strategy, roadmap, value, and capabilities.

Roles and Responsibilities:

  • Define and implement technology initiatives and projects. Consult with internal clients, understand and define scope, articulate approach, engage project team and key stakeholders, develop and execute on project plan, develop recommendations or implementation plans.
  • Conduct and present research and analysis, including market, competitive, economic, industry trends. Analyze and synthesize secondary research; lead primary intelligence gathering as needed.
  • Manage and review the completion of detailed financial and nonfinancial analyses that can be used to evaluate opportunities or assist in making key strategic decisions. Develop recommendations and approaches for strategic and operational improvements. Presents insight to senior leadership.
  • Develop executive level communications and presentations to display and communicate strategic, operational and financial information. Develop leadership level presentations from initial storyboarding to logical structuring to presentation and delivery.
  • Assemble and lead cross functional teams to stand up and manage projects with structured work plans and deliverables.
  • Produce weekly, monthly, quarterly and yearly reporting
  • Work with Managing Directors and stakeholder leadership teams to ensure effective staff participation on projects and other key initiatives
  • Manage the flow of information and communication between teams within service lines
  • Manage leadership meetings and other meetings on behalf of Leadership; represent the Leadership in relevant meetings, discussions, and conference calls

What you'll be part of - our Deloitte Global Culture:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and implement global strategies and provide programs and services that unite our network.

In Deloitte Global, everyone has opportunities. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.

Who you'll work with:

Deloitte Technology Services works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.



  • Bachelor’s degree
  • 7+ years of relevant corporate strategy, IT management or technology consulting experience
  • Successful track record in strategy development, competitive analysis, and scenario planning
  • Experience managing complex budgets and approval cycles.
  • Fosters a climate conducive to establishing positive working relationships with clients (internal and external)

Preferred Skills:

  • 3+ years of client service experience
  • Strong Business Analysis or Project Management experience
  • Masters Degree
  • Must be able to easily grasp and communicate complex ideas
  • Exceptional diagnostic, research, analysis and problem-solving skills
  • Proven track record of effectively interacting with senior management
  • Ability to think globally, strategically and creatively
  • Proven ability for leading and delivering internal projects.
  • Expert problem solver. Leverages knowledge gained through prior experience, education, training to resolve issues and remove project barriers
  • Extensive experience advising and coaching top executives on strategic, organizational, and communications matters

How you'll grow:

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Benefits you'll receive:

Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

Corporate citizenship:

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.