Deloitte Technology - CoE Leader - Mac, Linux and Shared Service Delivery

Deloitte Technology Information Technology Posted: 06-May-2022

Same job available in 16 locations

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Position summary:

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with other experts in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

Want to make an impact that matters? Consider Deloitte Global.

Work you'll do

The role is responsible for management of one of the CoE’s in the Deloitte Technology Support organization, focused on the Mac and Linux platforms, several global shared services as well as End User Services for the US firm.
This role is responsible for the development of IT technology strategy, development of system requirements and the coordination of technology services delivery for technology capabilities globally.  The CoE Leader will anticipate customer needs and identify opportunities for the development and implementation of new services and methods to meet customer needs. They will also work to establish IT customer service standards and solutions.
This is a unique opportunity for a high energy professional interested in playing a key role with a top tier global firm.
Specific Responsibilities 
  • Leads the CoE responsible for the Mac platform and the Linux platform.
  • Leads the global Shared Service delivery for the Mac Service, the Windows Workstation ATP Service, and the Windows Admin Rights Management service
  • Leads the End User services for the US firm covering US End User computing services, US Druva service and US Linux workstation services
  • Leads and advises the development of technology strategy globally as well as for US and India systems.
  • Ensures innovation, global synergies, and brand protection.
  • Develops strong working relationships across member firms, Deloitte Technology teams and USI to encourage systems solutions that meet business needs. Anticipates client needs, identifies, and champions opportunities for the development and implementation of new services and methods to meet or exceed client needs.
  • Develops and manages IT budget plan working jointly with the DTS leadership
  • Performs job-related duties as assigned.

What you'll be part of - our Deloitte Global Culture:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and implement global strategies and provide programs and services that unite our network.

In Deloitte Global, everyone has opportunities. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.

Who you'll work with:

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.


Education & Experience Education: Bachelor’s degree in computer science, engineering, information system or related field. Master’s in information systems or business preferred.
Years of Experience: 15+ years
Technical Skills 
  • Over 15 years of experience in technology in a large scale complex global organization
  • Extensive experience defining overall strategy and innovation for a global organization
  • Demonstrated ability balancing costs, risks, and schedule
  • Experience architecting and designing end user technologies
  • Experience with defining and executing strategies and approaches around end user technologies
Other Qualifications
  • Minimum of 8 years managing multiple teams
  • Demonstrated ability to set and meet deadlines and manage related risks
  • Strong situational leadership instincts and abilities
  • Ability to manage and work with culturally and geographically diverse populations
  • Ability to lead and drive virtual teams

How you'll grow:

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Benefits you'll receive:

Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

Corporate citizenship:

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.