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Deloitte Technology - CoE Leader - Mac, Linux and Shared Service Delivery
Deloitte Technology Information Technology Posted: 06-May-2022
Same job available in 16 locations
Atlanta, Georgia, United States
Austin, Texas, United States
Cincinnati, Ohio, United States
Cleveland, Ohio, United States
Detroit, Michigan, United States
Hermitage, Tennessee, United States
Indianapolis, Indiana, United States
Lake Mary, Florida, United States
London, United Kingdom, United Kingdom
Manchester, United Kingdom, United Kingdom
Miami, Florida, United States
Milwaukee, Wisconsin, United States
Nashville, Tennessee, United States
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Tampa, Florida, United States
Toronto, Ontario, Canada
Work you'll do
The role is responsible for management of one of the CoE’s in the Deloitte Technology Support organization, focused on the Mac and Linux platforms, several global shared services as well as End User Services for the US firm.
This role is responsible for the development of IT technology strategy, development of system requirements and the coordination of technology services delivery for technology capabilities globally. The CoE Leader will anticipate customer needs and identify opportunities for the development and implementation of new services and methods to meet customer needs. They will also work to establish IT customer service standards and solutions.
This is a unique opportunity for a high energy professional interested in playing a key role with a top tier global firm.
Specific Responsibilities
- Leads the CoE responsible for the Mac platform and the Linux platform.
- Leads the global Shared Service delivery for the Mac Service, the Windows Workstation ATP Service, and the Windows Admin Rights Management service
- Leads the End User services for the US firm covering US End User computing services, US Druva service and US Linux workstation services
- Leads and advises the development of technology strategy globally as well as for US and India systems.
- Ensures innovation, global synergies, and brand protection.
- Develops strong working relationships across member firms, Deloitte Technology teams and USI to encourage systems solutions that meet business needs. Anticipates client needs, identifies, and champions opportunities for the development and implementation of new services and methods to meet or exceed client needs.
- Develops and manages IT budget plan working jointly with the DTS leadership
- Performs job-related duties as assigned.
The team
Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.
Qualifications
Education & Experience Education: Bachelor’s degree in computer science, engineering, information system or related field. Master’s in information systems or business preferred.
Years of Experience: 15+ years
Technical Skills - Over 15 years of experience in technology in a large scale complex global organization
- Extensive experience defining overall strategy and innovation for a global organization
- Demonstrated ability balancing costs, risks, and schedule
- Experience architecting and designing end user technologies
- Experience with defining and executing strategies and approaches around end user technologies
- Minimum of 8 years managing multiple teams
- Demonstrated ability to set and meet deadlines and manage related risks
- Strong situational leadership instincts and abilities
- Ability to manage and work with culturally and geographically diverse populations
- Ability to lead and drive virtual teams
Our culture
At Deloitte Global people are valued and respected for who they are – with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.
Professional development
From entry-level employees to senior leaders, we believe in investing in you, helping you identify and hone your unique strengths at every step of your career. We offer opportunities to build new skills, take on leadership opportunities, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Benefits
At Deloitte, we value our people and offer employees a broad range of benefits. Our Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being.
At Deloitte Global, we know we’re at our best when we look out for one another; prioritize respect, fairness, development and wellbeing; foster an inclusive culture and embrace diversity in all forms. All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance or an accommodation during the application process for accessibility reasons this is available upon request. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.
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