Digital Analytics Director

Communications / Brand Business Development / Sales / Marketing Posted: 21-Jun-2022

Same job available in 10 locations

Atlanta, Georgia, United States

Cincinnati, Ohio, United States

Cleveland, Ohio, United States

Columbus, Ohio, United States

Dallas, Texas, United States

Hermitage, Tennessee, United States

Houston, Texas, United States

Miami, Florida, United States

Nashville, Tennessee, United States

San Antonio, Texas, United States

Position summary:

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with other experts in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

Want to make an impact that matters? Consider Deloitte Global.

Work you'll do

Deloitte Global is transforming our digital experience and the operations that support it. We are looking for a Digital Analytics Director to help elevate our digital marketing operations from good to world-class. The Director will initially draft a revised scope of services for the Analytics team, recruit additional roles to the team, and then lead that expanded team to deliver data strategy, campaign optimization, and performance insights to a variety of brand and marketing stakeholders.

The candidate will be expected to:

             Deliver strategic recommendations for using digital channels to achieve business outcomes to the Global Brand leader, Global CMO, and other senior leaders

             Be a change agent; drive the transition to a more performance-oriented and test/learn-focused organization; develop a vision and craft a compelling business case for additional evolution: e.g., CRM integration, client insights, sales enablement

             Refine, document, and lead a digital marketing analytics program including programs to assess brand health and reputation, improve decision making, and inform market planning and optimization

             Help recruit an expanded team of analytics professionals specializing in data management, visualization, channel and campaign optimization, and insights

             Foster a culture that is user-centric, data-driven, inclusive and innovative

             Lead an international community of practice to optimize the impact of our marketing investments, ensure our global platforms meet the needs of our organization across all geographies and lines of business, and to drive alignment and best practices

             Define, document and institutionalize standardized analytics processes and data governance to assemble a more complete view of marketing data across the enterprise

             Lead marketing mix modelling and attribution programs to inform marketing planning and optimization

             Deliver a continuously optimized digital experience that delivers measurable business outcomes

What you'll be part of - our Deloitte Global Culture:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and implement global strategies and provide programs and services that unite our network.

In Deloitte Global, everyone has opportunities. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.

Who you'll work with:

Global Brand develops tools and resources to create an exciting and engaging brand identity consistent with our core values. Our digital solutions and strategies provide best-in-class presentation for elevating brand awareness to enhance our global presence while promoting collaboration and connectivity.


Technical skills:

             Advanced knowledge of analytics methodologies and best practices, expertise in cross-channel campaign measurement and listening programs a plus

             Highly knowledgeable about related topics: privacy, security, data residency, data integration, tools and trends in the industry

             Storytelling: ability to turn complex data into actionable insights

             Advanced Adobe Analytics, Adobe Target and Adobe Experience Manager skills

             Strong visualization skills (Power BI, Tableau, etc)

             Strong knowledge of data warehousing

             Strong Microsoft Office skills

             Knowledge of social listening and earned media measurement technologies; Sprinklr a plus

             Understanding of ad serving, database, CRM, CDP, and Voice of Customer platforms


 Personal attributes and experience:

             Energetic, enthusiastic, flexible, persuasive and proactive attitude

             Strong leadership and executive presence

             A good eye for talent, coaching and talent development

             Strong written and verbal communications skills, including in-person or virtual presentation

             Demonstrated experience working with cross-cultural teams; strong appreciation for cultural differences and ability to adapt approaches as required

             Ability to work and maintain composure in a fast-paced, high-volume, and often deadline driven environment, with a practical and pragmatic approach to delivery

             Ability to establish and maintain strong relationships, and work collaboratively with and through others

             Strong project management, time management, and organizational skills

             Understand business challenges to drive change and improve the visitor experience

             Ability to navigate and operate effectively in a highly matrixed and complex organization

How you'll grow:

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Benefits you'll receive:

Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

Corporate citizenship:

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.