Digital Collaboration Delivery Product Specialist

Deloitte Technology Product Management & Development Posted: 13-May-2022

Same job available in 12 locations

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Position summary:

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with other experts in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

Want to make an impact that matters? Consider Deloitte Global.

Work you'll do

The Product Specialist for AvePoint Online Services (AOS) will:

•Support the successful global deployment of AOS by developing communications, reports, technical documentation and training materials for various audiences, including member firm executive leadership, in addition to serving as a business analyst in support of software and solution development on the AOS platform.

•Be responsible for supporting the member firms through the development of use cases and user stories, job aids and training presentations, data visualizations and reports as well as leading workshops and executive presentations.

•Work with business end users to elicit and document business needs. They will collaborate with technical delivery team members to maximize and leverage the understanding of business solution functional and non-functional requirements, to ensure that the software solutions developed and tested are fit for purpose, meet business needs and are operationally sustainable.

•Be responsible for ensuring all business analysis and quality assurance work products adhere to the practices and standards defined by Deloitte Community of Practice and project leaders and will ensure all business analysis and quality assurance resources are trained, effectively and consistently use supporting application life cycle management tools and comply with time reporting and other mandated organizational and corporate policies.

What you'll be part of - our Deloitte Global Culture:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and implement global strategies and provide programs and services that unite our network.

In Deloitte Global, everyone has opportunities. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.

Who you'll work with:

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.



•Bachelor’s Degree in Computer Science, Management Information Systems, Business Administration or equivalent education or equivalent experience

•1-4 years of related Business Analysis and Communications experience in the IT sector.

•Demonstrated ability to leverage sound business judgment to translate complex business issues into job aids, marketing materials, requirements and specifications.

•Ability to translate technical concepts and business information into various forms of documentation for various audience types (non-technical business teams, technical teams, system administrators, and integrators).

•Advanced presentation, organization, and meeting facilitation skills. Remote collaboration skills are a must.

•Advanced knowledge of technical writing, marketing communications, operations, and reporting.

•Must have knowledge of software development lifecycles including Agile development and testing.


•Data analytic skills with experience in PowerBI, MS Access, MS Excel a plus.

•Experience with UI modeling tools / practices is preferred.

•Experience with collaboration products, including internet or web-based applications.

•ECBA, CBAP or CCBA certifications are a plus

How you'll grow:

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Benefits you'll receive:

Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

Corporate citizenship:

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.