Enablement and Operations Leader - Chief of Staff

Deloitte Technology Program & Project Management Posted: 09-Sep-2022

Same job available in 11 locations

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Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

Work you'll do

Drive Strategic and Operational Excellence for the organization:

  • Ensure Enterprise Strategy & Operations (ESS&O) organization is strategically optimized in terms of people, processes, and budget
  • Work with Service Line leaders to manage the ES&O Fiscal Year agenda (strategic and operational objectives)
  • Drive alignment and cohesion across the ES&O organization
  • Serve as a business operations adviser to ES&O Service Line Leaders and their respective teams
  • Assess inquiries directed to ES&O Service Area or Service Line deliverables, determines the proper course of action and delegates to the appropriate individual to manage
  • Ensure all operational issues are addressed properly, efficiently, and judiciously, and keeps track of progress until resolved
  • Manage internal and external commitments of ES&O Service Lines
  • Work with leaders and stakeholders' leadership teams to ensure effective staff participation on projects and other key initiatives
  • Manage the flow of information and communication between teams within Service Lines
  • Lead the coordination of presentation materials for upcoming events for ES&O Service Line Leaders
  • Manage leadership meetings and other meetings (e.g., ES&O Town Halls and Member Firm Hub Visits)

Perform Culture Enablement for all of Deloitte Technology:

  • Manage the team to drive and own the Deloitte Technology Digital Workspace; an integrated, personalized digital workspace experience optimized for virtual and hybrid work models
  • Execute the Deloitte Technology Experience strategy, and defined content publishing strategy and tooling approach
  • Deploy a comprehensive listening strategy for Deloitte Technology and drive adoption to the digital workspace across Deloitte Technology Service Areas
  • Develop the long-term approach for the Digital Workspace to become the single site for Deloitte Technology

The team

Deloitte Technology Services works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.


  • 7+ years of relevant IT experience required; strong Business Analysis, Program or Project Management experience preferred. 
  • Bachelor's Degree in Business, Technology, or related field
  • Mastery of PowerPoint and building executive presentations
  • Solid managerial and interpersonal skills
  • interacting with senior management
  • Ability to think globally, strategically and creatively
  • Experience managing complex programs and/or products
  • Proven ability for leading and delivering internal projects
  • Expert problem solver. Leverages knowledge gained through prior experience, education, training to resolve issues and remove project barriers
  • Extensive experience advising and coaching top executives on strategic, organizational, and communications matters
  • Fosters a climate conducive to establishing positive working relationships with clients (internal and external)

Our culture

At Deloitte Global people are valued and respected for who they are – with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.

Professional development

From entry-level employees to senior leaders, we believe in investing in you, helping you identify and hone your unique strengths at every step of your career. We offer opportunities to build new skills, take on leadership opportunities, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


At Deloitte, we value our people and offer employees a broad range of benefits. Our Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being.

At Deloitte Global, we know we’re at our best when we look out for one another; prioritize respect, fairness, development and wellbeing; foster an inclusive culture and embrace diversity in all forms. All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance or an accommodation during the application process for accessibility reasons this is available upon request. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.