Global Business Process Owner (BPO)/Senior Manager
Corporate Development Information Technology Posted: 18-Feb-2022
Atlanta, Georgia, United States
Greater Toronto, Ontario, Canada
Hermitage, Tennessee, United States
Houston, Texas, United States
London, United Kingdom, United Kingdom
Miami, Florida, United States
Milton Keynes, United Kingdom, United Kingdom
San Antonio, Texas, United States
Tampa, Florida, United States
Work you'll do
- Advise and collaborate with business and process area to identify and implement the global roadmap
- Demonstrate in-depth knowledge of the global platforms with the ability to socialize the design and influence decision making
- Facilitate process governance activities, including reviewing process design changes and serving as an escalation point for items related to key requirements of the business
- Develop an effective strategic business partnership with globally dispersed team and clients
- Develop content for presentations and reports, as well as supporting analytic
- Design and facilitate workshops, synthesizing information using analytical frameworks to identify, prioritize, structure, and solve complex business problems
- Lead adoption of consistent and centralized global processes
- Contribute to the success of the team by ensuring work quality of the highest level
What you'll be part of - our Deloitte Global Culture:
Who you'll work with:
Qualifications:
- 8-12 years overall experience; at least 4 years’ experience from a top tier strategy consulting firm, large Corporate or $1B+ private enterprise
- Excellent business acumen needed across sales, quality and risk assessments, and engagement delivery activities
- High degree of comfort working in an unstructured environment that requires leveraging influence to solve complex, open-ended issues with varying stakeholder needs
- Ability to synthesize information and business requirements and structure this into meaningful recommendations
- Ability to leverage proven techniques to elicit and analyze client needs; ability to provide key input into solutions that meet and often exceed client needs
- Outstanding research and presentation skills; superior PowerPoint and Excel skills required
- Demonstrated experience delivering effective business solutions and strategies, frameworks or tools for use at an organization-wide level
- Bachelor’s Degree required; undergraduate degree with rigorous analytical and quantitative focus
- MBA or other relevant Masters degree
- Strong written and verbal communication skills with the ability to present to and collaborate with business leaders
- Strong ability to communicate across all levels of the organization. Must have demonstrated progressive growth and increased accountability over time
- Demonstrated experience leading and interacting with virtual teams across multiple time zones and in matrix organization