Global Operate Asset Functional Lead

Global (DTTL) Program & Project Management Posted: 01-Apr-2022

Same job available in 15 locations

Alexandria, Virginia, United States

Arlington, Virginia, United States

Atlanta, Georgia, United States

Boca Raton, Florida, United States

Buenos Aires, Argentina, Argentina

Dallas, Texas, United States

Hermitage, Tennessee, United States

Houston, Texas, United States

Jacksonville, Florida, United States

London, United Kingdom, United Kingdom

Monterrey, Nuevo Leon, Mexico

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Tampa, Florida, United States

Toronto, ,

Position summary:

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with other experts in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

Want to make an impact that matters? Consider Deloitte Global.

Work you'll do

Our Operate Asset Functional Lead directly engage and collaborate with member firm business teams, leaders and client facing teams to communicate, demonstrate and outline the functionality of Global Operate assets and automation solutions. This role will partner with Global Operate teams and target geographies to ensure appropriate knowledge sharing; identify & mitigate roadblocks to adoption by client facing teams. 


Understands the Global Operate features, benefits and usage delivered across multiple assets

Acts as deep subject matter expert on the functionality and capabilities of each asset and how they are serving our clients and each Deloitte business unit

Consults with cross-functional teams in the development, validation, and delivery of materials to support the successful adoption of asset solutions for various audience types (business teams, technical teams and member firm leadership)

Represents the functional solution of each asset.  Create and maintain clear business use cases for each asset and track and share existing use cases with Deloitte clients around the world

Creates and oversees business functional reporting of each asset, maintaining a clear view of KPIs, usage, billing and client usage within each region. 

Creates promotional materials as necessary to drive deep usage by leveraging the full vision of each asset

Participates in relevant forums worldwide to showcase asset functionality


What you'll be part of - our Deloitte Global Culture:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and implement global strategies and provide programs and services that unite our network.

In Deloitte Global, everyone has opportunities. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.

Who you'll work with:

The Global Operate Team is comprised of professionals with various areas of focus that collectively provide mission critical services to support Global Operate’s overall success. Whether focused on sales excellence, delivery transformation, quality and risk management, contracts management, finance and operations, capability build, communications and change management, knowledge management, marketing and market intelligence, or other activities, these professionals ensure that our Firm operates efficiently, and our people can effectively serve clients every day.

Qualifications:

• 10+ years’ experience in professional/client services capacity and 2 years Operate, Program Management or Managed Services experience

• Proven ability to develop/manage the following areas: communication, change management, documentation, learning, and general business analysis

• Experienced with enterprise application implementations in a global setting, with a strong focus on practitioner perspective and meeting client needs

• Advanced understanding of tools such as MS Word, PowerPoint, Excel, O365, SharePoint, Articulate, BrainShark, Adobe Captivate, HTML, Articulate, MS Teams, Zoom and Skype.

• Ability to identify and address all dependencies to ensure successful project delivery

• Advanced writing skills and the ability to synthesize system information and business processes into world class learning, communication, and presentation materials for a variety of technical and non-technical audiences

• Team player with a “customer focused” mentality

• Ability to operate under minimal supervision in a matrix environment

• Ability to develop an understanding of business processes to bridge the business needs to the technical solution being implemented

• Demonstrated ability to work in a global environment

• Ability to negotiate and influence

• Strong analytical skills and an ability to operate in a fast-paced environment with evolving and competing requirements and priorities across multiple countries and time zones

• Work remotely

How you'll grow:

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Benefits you'll receive:

Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

Corporate citizenship:

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.