Global UX Manager

Communications / Brand Digital Posted: 13-Jul-2022

Same job available in 4 locations

Austin, Texas, United States

Chicago, Illinois, United States

Dallas, Texas, United States

Nashville, Tennessee, United States

Position summary:

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with other experts in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

Want to make an impact that matters? Consider Deloitte Global.

Work you'll do

As an User Experience Manager you will: 
  • Lead and conduct user research, testing, design, approvals and adoption
  • Support and participate in design, information architecture, user testing and search engine optimization
  • Support an international community of practice to ensure our global platforms meet the needs of our organization across all geographies and lines of business, and to drive alignment and best practices
  • Be a change agent; foster an approach that is user-centric, data-driven, inclusive and innovative
  • Document, socialize, and institutionalize new UX processes
  • Deliver a continuously optimized website experience that delivers measurable business outcomes

What you'll be part of - our Deloitte Global Culture:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and implement global strategies and provide programs and services that unite our network.

In Deloitte Global, everyone has opportunities. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.

Who you'll work with:

Global Brand develops tools and resources to create an exciting and engaging brand identity consistent with our core values. Our digital solutions and strategies provide best-in-class presentation for elevating brand awareness to enhance our global presence while promoting collaboration and connectivity.


Education (degree): BA or BS; Advanced degree preferred

Years of Experience: Minimum of 4 years of experience working in a fast-paced or large global environment

Technical skills:
  • Advanced knowledge of User Experience methodologies and best practices
  • Design skills
  • Information architecture
  • User research, user testing
  • Strong written and verbal communications skills, including in-person or virtual presentation
  • Strong leadership and executive presence
  •  Strong project management, team management, time management, and organizational skills
  • Strong research and analytical skills; confidence in providing insights and recommendations
  • Advanced Microsoft Office skills – particularly in PowerPoint and Excel – with the ability to create high quality and impactful deliverables
  • Energetic, enthusiastic, flexible, persuasive and proactive attitude
  • Demonstrated experience working with cross-cultural teams; strong appreciation for cultural differences and ability to adapt approaches as required
  • Ability to work and maintain composure in a fast-paced, high-volume, and often deadline driven environment, with a practical and pragmatic approach to delivery
  • Ability to establish and maintain strong relationships, and work collaboratively with and through others
  • Navigate and operate effectively in a highly matrixed and complex organization

How you'll grow:

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Benefits you'll receive:

Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

Corporate citizenship:

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.