Learning Integration Manager, Global Knowledge Services

CoRe - Knowledge Services Human Resources Posted: 19-May-2022

Same job available in 9 locations

Atlanta, Georgia, United States

Cardiff, United Kingdom, United Kingdom

Cleveland, Ohio, United States

Dallas, Texas, United States

Detroit, Michigan, United States

Houston, Texas, United States

London, United Kingdom, United Kingdom

Miami, Florida, United States

Toronto, ,

Position summary:

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with other experts in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

Want to make an impact that matters? Consider Deloitte Global.

Work you'll do

As the Learning Integration Manager, you will responsible for managing internal projects to educate Deloitte practitioners in support of the CoRe Knowledge Services (KS) global engagement and adoption strategy. 

Key activities include working across member firms to integrate into both local and global learning programs, developing learning resources and webinars, developing and delivering learning content and events, and creating and/or editing presentations and other related materials.
Responsibilities include:
· Manages and executes programs that integrate knowledge offerings into key Deloitte learning programs and drive knowledge sharing
· Develops new and enhances existing Knowledge Exchange (KX) learning content. Help CoRe KS colleagues customize the content to meet their specific audience’s needs.
· Ensure that learning content is customized to different audiences across the organization including, but not limited to various levels, businesses, industries, and client accounts.
· Works with CoRe Knowledge Services colleagues, such as Member Firm Knowledge managers (MF KMs), to ensure KX learning is integrated into onboarding, business, account, and industry training at a local level.
· Proactively identifies and maximizes new and different internal learning channels and offerings.
· Plans, manages, and delivers live, online events such as KX learning webinars.
· Actively partners with CoRe Metrics team to understand effectiveness of webinars and other learning initiatives as needed. Adapts plans and tactics based on data-driven insights to refine and continually improve approaches.
· Collaborates with offshore colleagues, internal service providers, and external vendors supporting KS projects; manages project delivery as required.
· Coaches colleagues on learning integration best practices and processes.

What you'll be part of - our Deloitte Global Culture:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and implement global strategies and provide programs and services that unite our network.

In Deloitte Global, everyone has opportunities. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.

Who you'll work with:

Global CoRe provides seven fundamental services to Deloitte around the world: knowledge services, creative services, contact center, data management assessment services, data protection, procurement, and real estate. We develop new and innovative ways to improve how these services are delivered across the organization, leveraging our global scope and strength to serve our organization within and across borders.


Education: Bachelor’s degree required; relevant areas of study may include corporate learning, education, Business, Communications, Marketing, or related fields.
Years of Experience: Candidate must have a minimum of three years of relevant experience; experience in an internal learning role in a global professional services organization preferred.
Technical Skills
· Advanced skills working with Microsoft Office applications; mastery-level skills for MS Power Point Word, and Teams.
· Experience with electronic knowledge, repository management, intranets/portals, collaborative and social media tools; SharePoint experience a plus.
Other Qualifications
· Experienced, self-starter with proven project management experience; ability to manage multiple simultaneous projects and stakeholders and deliver results.
· Exceptional presentation and verbal communication skills.
· Experience in deriving and applying actionable insights from quantitative and qualitative metrics.
· Demonstrated experience with relationship building/relationship management to establish rapport, build trust and confidence, and manage customer expectations.

High comfort level working, managing resources across various global time zones, and collaborating in a virtual, global environment.

Ability to deal with ambiguity and adapt to change; experience managing change, acting as a change agent to influence others.

How you'll grow:

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Benefits you'll receive:

Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

Corporate citizenship:

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.