Deloitte Global

Illustrative Duties and Responsibilities

Organizational Responsibilities

• Provide oversight to the technology and services teams to ensure adherence to both project deliverables and operational kpi’s are being met

• Partner across the DTS organization to ensure seamless service delivery where Infrastructure services are the dependent systems.

Project Responsibilities

• Establish roadmaps for service area and execute projects to achieve the interim goals along the way to fulfillment of the vision.

• Partner with stakeholders to deliver, maintain, and operate enterprise-wide solutions

• Resolve issues, identify risks, and escalate, as necessary

• Partner with the PMO to prepare overall project strategy, schedule, milestones, tasks, and estimates

People Management Responsibilities

• Manage the recruitment and selection of a talented team

• Manage and report staffing, resource allocation, goal setting and measurements

• Effectively cultivate a culture of continuous improvement and teamwork among the staff

• Build and manage capabilities via integrated onshore and offshore teams

Operational Responsibilities

• Establish proactive operational measures to reduce production downtime incidents

• Lead efforts to continually improve process for Member Firms

• Create a team providing deep technical performance analysis capabilities to identify performance issues before being added to production.

• Integrate security standards and processes into daily work to meet and sustain compliance with Deloitte secure practices

Specific Responsibilities

1. Leads the Linux workstation platform team
2. Leads the global shared service delivery for the Linux Workstation Platform service
3. Leads the End User services for the US firm covering US Linux workstation services
4. Leads and advises the development of technology strategy globally as well as for US and India systems.
5. Ensures innovation, global synergies, and brand protection.
6. Develops strong working relationships across member firms, Deloitte Technology teams and USI to encourage systems solutions that meet business needs. Anticipates client needs, identifies, and champions opportunities for the development and implementation of new services and methods to meet or exceed client needs.
7. Develops and manages IT budget plan working jointly with the DTS leadership
8. Performs job-related duties as assigned.

Education & Experience

Education: Bachelor’s degree in computer science, engineering, information system or related field. 

Years of Experience: 10+ years 

Technical Skills

• Over 10 years of experience in technology in a large scale complex global organization

• Extensive experience defining overall strategy and innovation for a global organization

• Demonstrated ability balancing costs, risks, and schedule.

• Experience architecting and designing Linux workstation solutions

• Experience with defining and executing strategies and approaches around end user technologies

Other Qualifications

• Minimum of 6 years managing teams

• Strong Linux and open source skills

• Demonstrated ability to set and meet deadlines and manage related risks

• Strong situational leadership instincts and abilities

• Ability to manage and work with culturally and geographically diverse populations

• Ability to lead and drive virtual teams

<strong>Other Qualifications</strong>