Lodging Specialist

CoRe - Procurement Legal Posted: 09-May-2022

Same job available in 5 locations

Amsterdam, Netherlands, Netherlands

Atlanta, Georgia, United States

Chicago, Illinois, United States

Dallas, Texas, United States

Toronto, ,

Position summary:

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with other experts in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

Want to make an impact that matters? Consider Deloitte Global.

Work you'll do

Do you see yourself working in a diverse, multi-national corporate travel program that has industry recognition as one of the largest programs worldwide? Want to work on a $350 Million global hotel program with a $20 Million extended stay program for Deloitte’s road warrior population? Come join a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture.

Deloitte Global is seeking a talented, curious and hands-on analyst to join the travel team within Global Procurement. This role has both Global and US accountabilities and supports the lodging category for transient stays, extended stay engagements and long-term housing. Responsibilities include the support of a $350M Global Hotel Sourcing Effort across 28+ countries and management of a best-in-class $20M Engagement Lodging desk that facilitates negotiations for extended stay hotel and corporate apartment programs. This role supports a Senior Manager on all aspects of the lodging category; knowledge of the travel industry and experience with hotel rate negotiations and front-line customer service is important.

Work you'll do:

As a Global Procurement Lodging Specialist, Transient and Engagement, you will:

  • Support Senior Manager on all tasks related to an annual global hotel sourcing effort
  • Lead the Engagement Lodging Desk including management of the supplier relationships and the sourcing and negotiations for extended stay engagements for both traditional hotels and corporate apartments.
  • Oversee travel agency resource supporting the US Firms Engagement Lodging desk
  • Create new opportunities for the desk by promoting the services to internal project controller audiences
  • Maintain intranet content, postings, and communications on Lodging category
  • Optimize Preferred Supplier Elite Status allocations across the Firm
  • Resolve customer service issues that require escalation or special attention
  • Support other Travel Category Managers with projects, contracts, and presentations
  • Collaborate with internal and external stakeholders to get things done  

What you'll be part of - our Deloitte Global Culture:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and implement global strategies and provide programs and services that unite our network.

In Deloitte Global, everyone has opportunities. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.

Who you'll work with:

Global CoRe provides seven fundamental services to Deloitte around the world: knowledge services, creative services, contact center, data management assessment services, data protection, procurement, and real estate. We develop new and innovative ways to improve how these services are delivered across the organization, leveraging our global scope and strength to serve our organization within and across borders.


Qualifications and Experience

Bachelor Degree required or equivalent experience working in travel industry with deep knowledge and passion for customer service, large travel programs, and strong supplier network to get things done. Candidate must have relevant work experience in the travel industry preferably with a Corporate Travel Department and/or Travel Management Company 

·         Can-do approach along with strong and effective writing and communication skills

·         Quick learner who can understand and navigate a large matrix organization 

·         Strong problem solver who can respond in a quick, concise, expeditious manner 

·         Use of analytical skills to identify trends to make improvements to travel experience

·         Attention to detail and ability to summarize/communicate ideas to an executive audience

·         General knowledge of hotels, airlines, rental cars, ground, TMCs, GDS, and OBTs

·         Flexibility to work outside of normal business hours

·         Advanced MS Office and other collaborative tools

How you'll grow:

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Benefits you'll receive:

Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

Corporate citizenship:

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.