Manager-Organizational Change Management for Deloitte Technology

Deloitte Technology Information Technology Posted: 22-Aug-2023

Same job available in 2 locations

Hermitage, Tennessee, United States

Toronto, Ontario, Canada

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

Work you'll do

The Manager-Organizational Change Management for Deloitte Technology will report to a Senior Manager within our Global Team supporting our member organizations.
  • Drive and implement organizational change toolkit, methodology, and activities across multiple projects Develop stakeholder relationships within Deloitte Technology and in the member firms, as required
  • Use defined and established organizational change management processes, templates, and guidance
  • Define project-specific change management scope, strategy, approach, and deliverables
  • Develop and deliver project scope and requirements within specified timeframe including:
    • Stakeholder analysis and engagement
    • Change impact analysis
    • Communications, training plans and materials Local adoption tracking and reporting, providing suggestions for mitigating actions, where necessary
    • Serve as primary CM liaison to cross-functional team members across different geographies and cultures; partner virtually to meet established project goals
  • Serve as organizational change management point of contact for local implementation teams:
    • Manage quality and implementation of CM deliverables from junior team members
    • Advise project team members and lead through ambiguity in matrixed environment
    • Promote teaming between CM and other functional team members working on projects
    • Manage and mentor junior CM team members aligned to projects

The team

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.


Education: Bachelor’s degree in related discipline or an equivalent amount of professional experience working in a matrixed global environment

Years of Experience: 3-5 years’ experience in a professional/client services capacity, emphasizing development/management skills in the following areas: organizational change management, communication, learning and development, and general business analysis.

Technical Skills:

  • Advanced understanding of organizational change management processes and proven application of change management methodologies and principles (e.g. Prosci, Kotter)
  • Ability to synthesize system information and business processes into clear impacts and benefits that are conveyed through learning, communication, and presentation materials
  • Proficiency in MS Office Suite and SharePoint Excellent verbal and written communication skills

Other Qualifications:

  • Ability to manage change and ambiguity
  • Ability to learn quickly and operate in a matrixed environment with minimal oversight
  • Ability to negotiate, influence, and manage others
  • Ability to lead both people and project work
  • Ability to implement a broad range of existing and new technologies at the global level Ability to work with diverse cultures in a virtual environment

Our culture

At Deloitte Global people are valued and respected for who they are – with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.

Professional development

From entry-level employees to senior leaders, we believe in investing in you, helping you identify and hone your unique strengths at every step of your career. We offer opportunities to build new skills, take on leadership opportunities, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


At Deloitte, we value our people and offer employees a broad range of benefits. Our Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being.

At Deloitte Global, we know we’re at our best when we look out for one another; prioritize respect, fairness, development and wellbeing; foster an inclusive culture and embrace diversity in all forms. All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance or an accommodation during the application process for accessibility reasons this is available upon request. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.