Internal Marketing and Communications Senior Manager

CoRe - Knowledge Services Communications and Public Relations Posted: 16-Jun-2022

Same job available in 9 locations

Atlanta, Georgia, United States

Cleveland, Ohio, United States

Dallas, Texas, United States

Detroit, Michigan, United States

Greater Toronto, Ontario, Canada

Houston, Texas, United States

London, United Kingdom, United Kingdom

Miami, Florida, United States

Philadelphia, Pennsylvania, United States

Position summary:

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with other experts in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

Want to make an impact that matters? Consider Deloitte Global.

Work you'll do


As a key member of the CoRe Knowledge Services Practitioner Engagement team, the Marketing and Communications Senior Manager is responsible for delivering innovative, fresh, fun campaigns and communications, to ensure Deloitte practitioners know how, what, when and most importantly why they should use and contribute to our global knowledge sharing products and services.
• Defines and executes a marketing and communications strategy to increase usage of and contribution to global knowledge sharing tools, and to drive knowledge sharing behaviors across the Member Firm network of Deloitte.
• Conceptualizes and oversees the development and dissemination of internal marketing and awareness campaign and communication deliverables, in line with Deloitte Global Brand and legal standards.
• Defines internal target audiences to receive communications; oversees development of targeted, audience-specific versions of communications as required.
• Sets communications expectations and standards for Knowledge Managers across Deloitte’s Member Firm network, and reports progress. Facilitates the development of local communications plans as needed.
• Ability to proactively identify and maximize new and different internal communication channels and offerings.
• Manages a cross-border, virtual team to develop and disseminate campaigns and communication deliverables.
• Regularly reports reach, effectiveness and impacts of campaigns and communications; continually monitors metrics and feedback to make data-driven strategic or tactical adjustments as needed, in line with business needs and leadership direction.
• Engages broader CoRe KS team members to amplify communications; understands needs of different groups and ensures relevant support materials are available. Reports activities and outcomes.
• Engages and manages external vendors as needed to deliver campaign deliverables, including development of creative briefs, project and budget management.
• Builds a network of internal communications contacts to facilitate the dissemination of campaign materials

What you'll be part of - our Deloitte Global Culture:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and implement global strategies and provide programs and services that unite our network.

In Deloitte Global, everyone has opportunities. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.

Who you'll work with:

Global CoRe provides seven fundamental services to Deloitte around the world: knowledge services, creative services, contact center, data management assessment services, data protection, procurement, and real estate. We develop new and innovative ways to improve how these services are delivered across the organization, leveraging our global scope and strength to serve our organization within and across borders.


Attributes and experience:
• Marketing or Communications professional with a minimum of eight years relevant corporate experience.
• Resourceful, collaborative creative thinker with proven design, writing editing and video skills.
• Excellent communicator who can build rapport quickly across all levels.
• Deep understanding of leading internal communications best practices.
• Self-starter with proven project management experience and the ability to achieve results in a fast-paced environment; able to manage multiple projects simultaneously.
• Experience in measuring the effectiveness of marketing and communications strategies
• Experience in managing a virtual team and collaborating across different time zones and cultures.

Bachelor’s degree required; relevant fields of study may include Business, Marketing, Communications, Journalism, Data Analytics, or Management

Desirable experience:
• Experience in using communications to influence stakeholders and drive culture and/or change management.
• Understanding of discipline and value of Knowledge Management and its application within professional services

How you'll grow:

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Benefits you'll receive:

Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

Corporate citizenship:

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.