Master Data Management Senior Business Analyst

Deloitte Technology Information Technology Posted: 27-Jun-2022

Same job available in 15 locations

Atlanta, Georgia, United States

Austin, Texas, United States

Charlotte, North Carolina, United States

Cleveland, Ohio, United States

Dallas, Texas, United States

Detroit, Michigan, United States

Hermitage, Tennessee, United States

London, United Kingdom, United Kingdom

Miami, Florida, United States

Pittsburgh, Pennsylvania, United States

Raleigh, North Carolina, United States

San Antonio, Texas, United States

St. Louis, Missouri, United States

Tampa, Florida, United States

Toronto, ,

Position summary:

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with other experts in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

Want to make an impact that matters? Consider Deloitte Global.

Work you'll do

The MDM Sr. Business Analyst will have hands on management of business and functional requirements elicitation activities, requirements/user stories documentation and socialization. Identification of problem areas, gaps or conflicts derived from gathered information.

  • Elicitation and documentation of internal and external business user’s requirements as well as functional specification using interviews, document analysis, workshops, surveys, site visits, task and workflow analysis, etc.
  • Refinement of requirements using critical evaluation techniques, focus groups, meetings, negotiation, systems knowledge and experience.
  • Communicate with project managers, application developers, subject matter experts, end users and executives and acts as liaison between business and technical areas.
  • Prepare documentation on expected benefits, use cases, current / proposed process, workflows, data flows, process re-engineering studies, functional specifics, risk integration, end-user adoption plans/guides and organization structures for the Master Data Management area.
  • Act as liaison between business and technical areas. At times leads a multifunctional team towards small projects/initiatives.
  • Organize and facilitate user acceptance testing with business and external technical stakeholders.
  • Support development and testing activities, clarifying requirements and ensuring alignment throughout the entire development cycle.
  • Develop and conduct group/end user training.
  • Contribute to the development of firm and industry standards and support adoption of best practices.
  • Provide recommendations to improve business analyst practices within the area.

What you'll be part of - our Deloitte Global Culture:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and implement global strategies and provide programs and services that unite our network.

In Deloitte Global, everyone has opportunities. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.

Who you'll work with:

Deloitte Technology Services works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.


  • University degree on computer systems or related area.
  • years of experience on MDM systems, implementations and/or methodologies.
  • SQL experience.
  • Demonstrated experience with Software Development Lifecycle methodologies, including Agile and waterfall.
  • Analytically and detail oriented; experience in problem-solving to complex problem, working along with team members.
  • Strategic mindset; thoughtful decision maker who is able to bring actionable and grounded recommendations to senior leadership.
  • Influential communicator; communicates effectively and is able to articulate deeply technical topics to business representatives, coupled with influencing skills and ability to drive agreement.
  • Results oriented; ability to focus on delivering meaningful impact towards organizational goals with self-drive to make a difference and seeing things thru until reaching desired objectives.
  • Team player; exceptional collaborative skills and supportive of a multicultural, multifunctional team. 
  • Master in business or information management subjects is an asset.
  • Deep knowledge in Informatica MDM multidomain is an asset.
  • Internationally recognized certification on Business Analysis is highly desirable.
  • Program Management experience/certification is desirable

How you'll grow:

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Benefits you'll receive:

Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

Corporate citizenship:

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.