PMO Portfolio Manager, Consulting

Deloitte Technology Posted: 15-Aug-2022

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Position summary:

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with other experts in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

Want to make an impact that matters? Consider Deloitte Global.

Work you'll do

     

    Aligned to one or more client portfolio(s) and provides oversight across portfolio of projects and programs to drive successful value delivery to the organization; responsible for collaboration with key stakeholders in development of portfolio roadmaps, budget planning, and identification and prioritization of projects. Responsible for resource allocation across portfolio, development of portfolio-level metrics, tracking and managing portfolio budget, and regular status reporting. Manages customer relationships, builds and fosters relationships with key stakeholders, and provides accurate, timely, and audience-specific communications.

    Manages the day-to-day activities of project managers and other PMO team members, provides coaching and performance feedback, participates in annual performance reviews and resource planning, and serves as escalation point for project and program managers.

    Responsibilities:

    • Contributes to organization-wide strategic planning and coordinates with stakeholders to develop portfolio roadmaps and budgets.
    • Identifies and prioritizes projects, collaborating with stakeholders to define project objectives and scope.
    • Develops and manages portfolio-level metrics and reporting, documentation, and artifacts.
    • Participates in annual financial planning process and manages overall portfolio budget and program/project financial reporting.
    • Conducts resource planning and allocation across the various projects and programs, assesses and addresses impact of changes on overall portfolio projects given shared resource impacts.
    • Provide oversight/lead cross-functional teams in the delivery of high-risk, complex projects, directly affecting the Firm's strategy to meet technology and business requirements on-time and within budget.
    • Identifies and manages cross-project and cross-portfolio interdependencies.
    • Oversee issue/risk management, remediation plans, and escalations across the portfolio(s) - responsible for providing management direction in these areas and ensuring clear communication, consideration of all factors, generation of solution alternatives, and defined actionable plans that are implemented.
    • Conducts regular portfolio reviews with key stakeholders and leadership.
    • Proposes changes to project methodologies, and frameworks.
    • Promotes best practices in the organization and contributes to the journey for continuous process improvement.
    • Seek and capitalize on opportunities to improve productivity, improving time-to-market, improving solutions quality, and improving cost effectiveness.
    • Manages customer relationships, builds and fosters relationships with key stakeholders, and provides accurate, timely, and audience-specific communications.
    • Prepares and delivers regular, audience-specific communications/reports/dashboards to ensure that program sponsors, CIO advisors and leadership are adequately apprised of program and project statuses, successes, risks and issues.
    • Helps established governance models as needed, and ensures execution in alignment with applicable governance processes.
    • Serves as escalation point for project/program managers for the portfolio(s) they manage.
    • Breaks down organizational barriers and encourages sharing of ideas across the entire organization
    • Creates an environment in which people take responsibility for achieving results
    • Anticipates barriers to change and creates opportunities to remove them
    • Creates a culture which is based on knowledge sharing and learning from best practices
    • Talent management responsibility:
      • Coaches/counsels direct reports.
      • Provides counseling related to career path to direct reports.
      • Guides direct reports in development of learning plans.
      • Supports skill development of direct reports.
      • Participates in performance review and feedback process.
      • Helps resolve performance issues for direct reports.
      • Contributes to cross-organization development and learning programs.
      • Lead and facilitate resource identification, hiring, and on-boarding

    What you'll be part of - our Deloitte Global Culture:

    At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and implement global strategies and provide programs and services that unite our network.

    In Deloitte Global, everyone has opportunities. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.

    Who you'll work with:

    Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived

    Qualifications:

    Desired experience:

    • 10-12 years of experience managing large, complex, cross-functional IT initiatives utilizing a structured project management methodology and formal tools/approaches.
    • Proven expertise in planning, estimation, tracking, scope control, risk and issues management as well as stakeholder relationship management.
    • Strong commitment to professional client service excellence.
    • Excellent interpersonal relations and demonstrated ability to work with others effectively in teams.
    • Excellent written and verbal communications skills. Must be able to analyze, understand, and communicate complex ideas across a varied audience (including C-Level executives)
    • Demonstrated ability to encourage, motivate and mentor team members.
    • Experience in working with onshore/offshore teams

    Education & Certifications:

    • Bachelor’s degree in Business/IT.
    • PMP/Prince 2 certification preferred.
    • Agile/Scrum master certification a plus.
    • SAFe certification preferred (i.e. Lean Portfolio Management).

    Technical skills:

    • Strong knowledge of Project Management methodologies.
    • Good understanding of Software Development Life Cycle (SDLC).
    • Agile project experience
    • Proficient in MS Project and MS Project Server (or similar applications)
    • Strong MS Excel and Word skills.
    • Strong MS PowerPoint skills with proven record to create high impact audience specific presentations.
    • ServiceNow experience is desirable

    How you'll grow:

    Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

    Benefits you'll receive:

    Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

    Corporate citizenship:

    Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.