Senior Business Analyst

Deloitte Technology Information Technology Posted: 05-Apr-2022

Same job available in 7 locations

Atlanta, Georgia, United States

Dallas, Texas, United States

Detroit, Michigan, United States

Hermitage, Tennessee, United States

Miami, Florida, United States

San Antonio, Texas, United States

Tampa, Florida, United States

Position summary:

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with other experts in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

Want to make an impact that matters? Consider Deloitte Global.

Work you'll do

Seeking a candidate with executive communication skills, strong analytical aptitude with critical thinking, a solid understanding of reporting / dashboarding capabilities, KPIs, requirements definition, and report development processes, and the tools and platforms that support them.

Role Specific Responsibilities

  • Work with assigned engagement points to understand the problems they are trying to solve, what they are wanting to measure, and what questions they are asking to define a robust reporting capability for them via virtual meeting facilitation and communication
  • Support the specialists in the delivery functions working on the needs of the assigned clients with clear and comprehensive business context, data context, and data definitions harvested from facilitated discovery with the client
  • Lead regularly scheduled contact calls to transparently review the status of in-flight projects, priorities of backlog work items, and review adoption of previous deliveries from GD&A
  • Proactively stay abreast of issues with the portfolio of deliveries for the assigned client group through the pulse of internal GD&A reporting from PowerBI and ServiceNow
  • Contribute to, produce and maintain processes, procedures, operational and architectural documentation
  • Change Control - ensure compliance with Processes and adherence to standards and documentation
  • Work with service teams in reviewing documentation and aligning KPIs to critical steps in our service operations

What you'll be part of - our Deloitte Global Culture:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and implement global strategies and provide programs and services that unite our network.

In Deloitte Global, everyone has opportunities. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.

Who you'll work with:

Deloitte Technology Services works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.


  •  4+ years of broad-based IT experience with technical knowledge of reporting technologies and approaches, design, and KPI development.
  • Demonstrated experience in requirements definition
  • Bachelor’s Degree in in Business Analytics, Data Analytics, Business Intelligence or equivalent industry experience

How you'll grow:

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Benefits you'll receive:

Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

Corporate citizenship:

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.