Senior IT Business Analyst

Deloitte Technology Information Technology Posted: 29-Apr-2022

Same job available in 21 locations

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Position summary:

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with other experts in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture? Want to make an impact that matters? Consider Deloitte Global.

Work you'll do

As a Business Analyst on the ServiceNow COE Team, you will work directly with the product team, and globally located stakeholders to gather information and synthesize findings into business requirements and design. You will create and refine preliminary design of new functionality and develop flow charts, functional diagrams, and descriptions to communicate application design specifications for projects. You will assist your project manager with development and will provide updates on project processes and deliverables. You are well versed with the Technology industry and will use this knowledge you possess to assist in business case development for IT projects, IT assessment, project management, and methodology development.

What you'll be part of - our Deloitte Global Culture:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and implement global strategies and provide programs and services that unite our network.

In Deloitte Global, everyone has opportunities. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.

Who you'll work with:

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Qualifications:

Required
  • Completed university degree or college diploma or relevant work experience as a business analyst in a software delivery team
  • Experience leading the business analysis for at least 3-4 large/complex application development projects end to end
  • Good knowledge and experience of ITSM processes
  • Experienced on ServiceNow
  • Excellent communication and interpersonal skills
  • Experience with Waterfall and Agile methodologies


How you'll grow:

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Benefits you'll receive:

Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

Corporate citizenship:

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.