ServiceNow Technical Delivery Manager

Deloitte Technology Information Technology Posted: 15-Sep-2022

Same job available in 26 locations

Atlanta, Georgia, United States

Austin, Texas, United States

Birmingham, United Kingdom, United Kingdom

Boca Raton, Florida, United States

Camp Hill, Pennsylvania, United States

Charlotte, North Carolina, United States

Dallas, Texas, United States

Detroit, Michigan, United States

Grand Rapids, Michigan, United States

Harrisburg, Pennsylvania, United States

Hermitage, Tennessee, United States

Houston, Texas, United States

Las Vegas, Nevada, United States

Mechanicsburg, Pennsylvania, United States

Memphis, Tennessee, United States

Miami, Florida, United States

Nashville, Tennessee, United States

New Orleans, Louisiana, United States

Orlando, Florida, United States

Phoenix, Arizona, United States

Pittsburgh, Pennsylvania, United States

Raleigh, North Carolina, United States

Salt Lake City, Utah, United States

San Antonio, Texas, United States

Tampa, Florida, United States

Toronto, Ontario, Canada

Position summary:

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with other experts in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

Want to make an impact that matters? Consider Deloitte Global.

Work you'll do

In this interesting and diverse role:
  • You’ll work within a dedicated team across various projects within the ServiceNow Platform to manage and deliver complex projects
  • As part of a broader ServiceNow Center of Excellence team you will be able to work with many other ServiceNow professionals across the globe to provide input on setting standards and path forward to collectively deliver solutions internally within Deloitte 
  • You will have the opportunity to interact with management and executives in a global environment from multiple countries and varied business areas across our organization 
  • You will oversee a team of diverse developers and architects from varied time zones will give you the chance to grow your leadership skills with assistance from various levels in our team
  • You will use or develop skills in employee experience focused implementations such as HR systems of ServiceNow (HRSD) and User Experience portals. 

What you'll be part of - our Deloitte Global Culture:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and implement global strategies and provide programs and services that unite our network.

In Deloitte Global, everyone has opportunities. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.

Who you'll work with:

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Qualifications:

Required

•Strong people management and risk mitigation skills.

•Minimum 3-5 years of experience in ServiceNow or other enterprise grade ITSM platform

•Minimum 2-3 of years of experience Service Management platforms and their application to complex hybrid cloud and on premise solutions

•Proven ability to manage delivery across multiple projects and multiple geographies at a time

•Demonstrated ability in solution or enterprise architecture

Preferred

•Prior experience in professional services environment or similar

•ServiceNow Certified Implementation Specialist an asset

•Knowledge of HR Service Delivery HRSD in SeriveNow is a great addition.

•Good understanding of Risk and Compliance processes and approaches

•ITIL Foundation Qualification – Desirable but not necessary.

•Ability to work effectively, with minimal day-to-day supervision, and contribute significantly to the success of the practice globally Flexible work style and experience managing to defined deadlines and work under tight time constraints


How you'll grow:

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Benefits you'll receive:

Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

Corporate citizenship:

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.
Back to job list