Strategic Relationship Lead

CoRe - Knowledge Services Customer Relationship Management Posted: 20-May-2022

Same job available in 7 locations

Atlanta, Georgia, United States

Cleveland, Ohio, United States

Dallas, Texas, United States

Houston, Texas, United States

London, United Kingdom, United Kingdom

Miami, Florida, United States

Toronto, ,

Position summary:

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with other experts in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

Want to make an impact that matters? Consider Deloitte Global.

Work you'll do

The CoRe Knowledge Services Strategic Relationships Lead (Senior Manager) is responsible for establishing and building strong relationships with a key global executive leadership group within Global Consulting and will be focused on relationships across the two specific Consulting Portfolios that represent Technology focused areas such as SAP, Oracle, Supply Chain, Technology Strategy, ERP and Application Management.

Specific responsibilities include:
· Engage with the global executive leaders to understand the strategic priorities of the practice and drive understanding of the value proposition of Knowledge Services.
· Motivate the global executive leadership group’s sponsorship to drive a high performing culture of knowledge engagement, collaboration and sharing.
· Identify opportunities for additional of specialized services where budget is available.
· Build and maintain an understanding of the key go-to-market priorities and initiatives within Consulting to enable informed conversations with leaders
· Develop and maintain an understanding of CoRe Knowledge Services processes and solutions as well as a general understanding of the overall CoRe organization in support of key leadership priorities
· Be an effective team leader and coach to assigned team members and motivate professional development

What you'll be part of - our Deloitte Global Culture:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and implement global strategies and provide programs and services that unite our network.

In Deloitte Global, everyone has opportunities. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.

Who you'll work with:

Global CoRe provides seven fundamental services to Deloitte around the world: knowledge services, creative services, contact center, data management assessment services, data protection, procurement, and real estate. We develop new and innovative ways to improve how these services are delivered across the organization, leveraging our global scope and strength to serve our organization within and across borders.


Education: Bachelor’s degree required; relevant fields of study may include Business, Management, Information Systems, Library Sciences, Journalism and/or Communications. MBA preferred.
Years of Experience: Candidate must have a minimum of seven years of relevant experience

Other Skills & Qualifications
· Strategic mindset
· Executive presence (confidence, written and verbal communications etc., comfortable working with senior level executives)
· Relationship driven - Experience as a change agent in influencing others
· Experience with culture and change management principles and approaches to influence stakeholders and cultivate knowledge-sharing behaviors
· Depth of understanding of discipline and value of Knowledge Management and its application within professional services organizations
· Comfortable in dealing with ambiguity; ability to translate to appropriate action and define solutions
· Analytic capability –able to take data/metrics, spot trends and make recommendations
· Depth of understanding of discipline and value of Knowledge Management and its application within professional services
· Industry knowledge or Business Area knowledge; understanding of client delivery / engagement process and lifecycle; understanding of relevant trends and competitive environment

How you'll grow:

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Benefits you'll receive:

Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

Corporate citizenship:

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.