Technology Risk Manager (Bilingual English/Japanese Speaking) - Security Inquiry Response Center

Risk Risk Management Posted: 13-Nov-2022

Same job available in 18 locations

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Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

Work you'll do

  • Keep abreast of needs for new global policies, standards, and controls in the context of trends in multinational and local client requests Leadership in anticipating requirements from clients, regulators and MFs and garnering a solid and reliable base of relevant information from a variety of sources proactively, so that we can be responsive to client, regulator and MF inquiries
  • Provide support and subject matter expertise in helping shape our policies and standards to align with client, regulator and MF expectations
  • Perform periodic updates and refine “best practices” for global and local security processes, procedures, and tools to improve automation and efficiencies
  • Provide leadership for the central service that handles responses to global cross border and non-cross border information security inquiries delivered through the combination of a global central shared service and a global delivery team
  • Ensure maintenance of a repository of previously completed information security requests and approved MF responses in standard answers banks, and perform annual reviews to ensure the repository is up to date
  • Ensure that necessary processes and protocols are in place and updated periodically to centralize to the extent possible client, regulator and MF information security inquiries into the global shared service channel

The team

Global Risk develops programs, processes, and resources to preserve, protect, and enhance the Deloitte brand around the world. We identify new and emerging risks that might impact the network, mitigate threats as they are identified and proactively engage key stakeholders to develop identification and mitigation procedures.


⦁Proficient bilingual English and Japanese skills in reading and writing, and the ability to understand nuances.
⦁Bachelor’s Degree or higher in business administration, a technology-related field or equivalent experience Work experience
⦁At least 5 or more years demonstrated experience in developing and applying leading practices in a large scale Information Security, Technology Risk or Operational Risk environments, including strategy development and execution, risk and governance experience.
⦁3 or more years of people management experience and proven leadership and coaching abilities.
⦁Working knowledge of GRC tools (e.g., Archer, ServiceNow, etc.) and Unified Compliance Framework (UCF)
⦁Advanced knowledge of various IT risk frameworks, methodologies, leading industry/assurance standards and regulations, as well as attestation reporting frameworks, such as the ISO family of standards (27001/2, ISO 22301, ISO 27017, etc.), NIST, COBIT, SOC2 reporting framework
⦁Advanced knowledge of significant security and privacy laws and regulations in the Americas, Europe, Middle East, Asia, Africa, and Oceania is preferable (e.g., GDPR)
⦁Experience in developing and applying standards, principles, methods, and leading IT risk governance practices in large-scale Information Security, Technology environments
⦁Experience working and liaising with executives (e.g., CIO, CISO, Directors, Principals) senior management

Our culture

At Deloitte Global people are valued and respected for who they are – with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.

Professional development

From entry-level employees to senior leaders, we believe in investing in you, helping you identify and hone your unique strengths at every step of your career. We offer opportunities to build new skills, take on leadership opportunities, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


At Deloitte, we value our people and offer employees a broad range of benefits. Our Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being.

At Deloitte Global, we know we’re at our best when we look out for one another; prioritize respect, fairness, development and wellbeing; foster an inclusive culture and embrace diversity in all forms. All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance or an accommodation during the application process for accessibility reasons this is available upon request. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.