Global Deployment Relationship Technical Senior Manager

Deloitte Technology Information Technology Posted: 11-Aug-2022

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Position summary:

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with other experts in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

Want to make an impact that matters? Consider Deloitte Global.

Work you'll do

The Global Deployment Relationship Technical Senior Manager (SM)  will be accountable for Deloitte’s global on-boarding and service delivery organization known as Global Technology Delivery (GTD), budget, and SLA attainment provided to the Global Finance Services (GFS) customer for implementing member firms. The Associate Director will serve as a liaison between GFS, MF finance functions and the Global Technology Services (GTS) organization. This position will report to the Global Technology –Finance Portfolio Leader. 

The incumbent must be a recognized industry service delivery and support leader in the SAP (ERP) technology systems area. Prior global SAP delivery and operational experience is expected, along with a strong knowledge of finance business processes. The SM should have experience working in professional services organizations and demonstrated client relationship skills. The Deloitte SAP S4 HANA implementation is the largest worldwide platform and at maturity will serve several countries and over 150K+ practitioners.

The SM will pro-actively collaborate with GFS, global member firms, local IT organizations, and other senior leadership to align SAP and other technologies to the business strategy. The SM will help shape the deployment strategy and methodology, be responsible for the Legal and Statutory Compliance of the solution at Go Live, engage in Change process governance to ensure L/S Compliance, and facilitate thought leadership and innovation. The SM will establish and maintain valued stakeholder relationships and be the single point of contact for technology.

The SM will partner with GFS and lead the technology budgeting process for individual and specific Member Firm deployments and requisite changes to achieve compliance. The SM will represent the full breadth of available  products and services, drive technology adoption, and correct issues when they surface.

What you'll be part of - our Deloitte Global Culture:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and implement global strategies and provide programs and services that unite our network.

In Deloitte Global, everyone has opportunities. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.

Who you'll work with:

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.


Qualifications:

As a Senior Manager, you have previous experience in:

  • Developing and growing high performing teams. Providing effective coaching, mentoring, guidance and leadership.
  • Developing strong business relationships, working collaboratively with business leaders and governing bodies  
  • Actively managing world-wide teams and costs to achieve successful outcomes. 
  • Must have hands on experience with SAP - strong SAP implementation and development background having demonstrated Global experience leading large SAP implementation projects.  This candidate will have hands on practical experience utilizing SAP implementation methodologies and will have a demonstrated working knowledge of SAP best practices and implementation techniques

Minimum 8 years experience in Budget & Cost Management such as:

  • Developing the initial implementation cost estimates and support the presentation to the member firm.
  • Driving the annual technology budget planning process for:
  • Managing onboarding budgets  
  • Identifying priorities and build scenarios to ensure Legal and Statutory compliance
  • Managing cost and variance on all technology  
  • Providing ongoing transparency to budget and resource allocations

Minimum 8 years experience in maintaining strategic responsibility i.e.

  • Partnering with stakeholders to enable financial transformation
  • Improving financial performance of the firm, both in the front office and back office  
  • Enabling key processes for transition to shared services

Minimum 8 years experience in managing client responsibility, for example:

  • Serving  as the Primary Point of Contact for all technology areas 
  • Effectively engaging in discussions with senior leaders to develop strategic, sustainable, trusted advisor relationships
  • Establishing a geography plan that identifies key stakeholders, the customer’s business priorities and tactical plans to drive customer service excellence
  • Driving results, and ensuring business needs are consistently met  
  • Having risk awareness: identifying and managing risks

Other depth of responsibility include: 

  • Managing on-going on-boarding engagements globally across 4 different continents with a Global team
  • Liaising with CEO, COO and CFO as stakeholders  
  • Effectively leading a matrix set of application, infrastructure, Data Migration, Testing Cutover and PM resources
  • Contributing, leading and demonstrating the firms DE&I principles

How you'll grow:

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Benefits you'll receive:

Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

Corporate citizenship:

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.