Security Testing Business Development Manager

Deloitte Technology Software Engineering, Development & Testing Posted: 26-Jul-2022

Same job available in 10 locations

Atlanta, Georgia, United States

Austin, Texas, United States

Dallas, Texas, United States

Detroit, Michigan, United States

Hermitage, Tennessee, United States

Houston, Texas, United States

Miami, Florida, United States

Raleigh, North Carolina, United States

San Antonio, Texas, United States

Tampa, Florida, United States

Position summary:

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with other experts in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

Want to make an impact that matters? Consider Deloitte Global.

Work you'll do

The candidate should have proven experience in managing and delivering customer focused operations in security testing services. The candidate will need to have knowledge about cyber security and risk management. 

Strategic

  • Provide recommendations to the regional leadership team on enhancements that could inform future strategy
  • Provide insight and feedback into operational processes enhancement to improve customer and operational interactions
  • Drive regional customer feedback loops to inform service value propositions

Operational

  • Responsible for providing a customer facing interaction point for the services within the Attack surface group
  • Take ownership of developing and deepen client account relationships with key leadership and operational functions
  • Act as an escalation point for customer interface issues and delays in the processing of requests
  • Oversee day to day operational delivery, performance, and career planning for the customer management team in your region who will be supporting the following key areas.
    • Management of customer requests
    • Briefing/training customers on how to engage our services
    • Facilitating as need the project management of active requests
    • Assisting in operational reporting on activity
    • Providing customer account management services
    • Coordination of out of band requests across the ASA group
    • As needed provided technical analysis support to service customer technical needs

Relationship Management

  • Works closely with the technical teams to ensure
    • Effective workflows between operational and technical organizations are efficient
    • Delivery of practical technical exercises are delivered based on customer request
    • An open forum is created for the discussion of potential opportunities
    • Appropriate customer facing documentation in maintained that explains how the service operates
  • Support member firm liaisons with member firm and DTTL management and technical teams to ensure they are consuming all the offered Services within the Risk Management group across the globe and to ensure member firm expectations are being met

What you'll be part of - our Deloitte Global Culture:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and implement global strategies and provide programs and services that unite our network.

In Deloitte Global, everyone has opportunities. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.

Who you'll work with:

Deloitte Technology Services works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Qualifications:

Required: 
  • Bachelor’s degree in Computer Science, Cyber Security, International Cyber Security, or equivalent education experience.
  • Minimum of 3 years of combined experience operating in environment delivering to customers and managing operations team members
  • Risk Management – ability to convey technical risks to business managers and executives
  • Managing competing clients and varied business needs
  • Basic understanding of Security Testing Scenarios (SAST, DAST, IAST, Penetration Testing) 
Preferred:
  • Technical Experience conducting or managing delivery of security testing exercises is a plus. 
  • Professional security management certification desired (at least 1 active certification) in the following fields: Service Management (e.g. ITIL Foundation), Project Management, Project Development, Information Security Certifications
  • Ability to effectively communicate all security services within the realm of risk management, convey information security topics, policies and standards as well as risk-related concepts to technical and nontechnical audiences at various hierarchical levels
  • Sound knowledge of business management and an expert level of knowledge of infrastructure and application vulnerability assessment
  • Experience interacting, presenting, and working with C-level executives (CISO, CIO, etc.) and lower business management as well as technical management teams
  • Experience with ticketing solutions ServiceNow, JIRA, other 
  • Knowledge of common Security Testing processes and approaches

How you'll grow:

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Benefits you'll receive:

Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

Corporate citizenship:

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.