Firewall Senior Analyst

Deloitte Technology Posted: 27-Jun-2022

Same job available in 9 locations

Atlanta, Georgia, United States

Boca Raton, Florida, United States

Charlotte, North Carolina, United States

Houston, Texas, United States

Nashville, Tennessee, United States

New Orleans, Louisiana, United States

Orlando, Florida, United States

Phoenix, Arizona, United States

San Antonio, Texas, United States

Position summary:

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with other experts in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

Want to make an impact that matters? Consider Deloitte Global.

Work you'll do

  • Provide operational support for firewalls on multiple platforms across the Deloitte global infrastructure
  • First responder to monitored alerts, incidents and issues
  • Service request fulfillment for firewall global policy and other security extension changes (VPN, IPS, URL Filtering, Application Control, etc.)
  • Perform firewall policy changes, analysis and clean-up as requested by firms
  • Provide visibility and insight to assist customers with firewall activity and usage information.
  • Follow through with firm and vendor resources to close out availability, performance, and security incidents that involve firewalls in any Deloitte location
  • Coordinate, triage, and troubleshot activities with customers
  • Accountable for executing tasks according to established standards, procedures, and processes
  • Able to communicate and work with customers and peers in different time zone and countries
  • Excellent written and verbal communication skills required
  • Must be able to easily analyze and communicate complex ideas to all levels of management

What you'll be part of - our Deloitte Global Culture:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and implement global strategies and provide programs and services that unite our network.

In Deloitte Global, everyone has opportunities. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.

Who you'll work with:

Global Technology Services works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.



  • Bachelor’s Degree/College Diploma in Computer Science or equivalent industry experience
  • 3 to 5 years Number of years of experience is provided as a guideline for hiring managers and represents the amount of experience typically needed to be successful in this role
  • Expert level knowledge of Check Point firewalls including additional blades
  • Knowledge of Palo Alto and Cisco firewalls
  • Knowledge of LAN/WAN and network protocols
  • Knowledge of monitoring tools and commands to ensure quick resolution to issues
  • Advanced level skill in firewall policy management
  • Ability to manage support cases with external technology vendors
  • Knowledge of server technologies is a plus
  • Knowledge of virtual technologies is a plus
  • Excellent written and verbal communication skills required. Must be able to easily analyze and communicate complex ideas to all levels of management
  • Sensitivity and cultural awareness is essential as the role will involve contact with a variety of people around the globe
  • Discipline and experience in recognizing and handling confidential and sensitive information
  • Excellent time management and attention to detail is essential
  • Ability to effectively prioritize and execute tasks in a high pressure environment


  • Professional Qualifications are preferred, including: Check Point Certified Palo Alto Certified Cisco Certified CISSP Certified
  • Knowledge of server technologies is a plus
  • Knowledge of virtual technologies is a plus

How you'll grow:

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Benefits you'll receive:

Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

Corporate citizenship:

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.