Network Security Engineer

Deloitte Technology Cyber Risk Posted: 12-Sep-2022

Same job available in 34 locations

Aberdeen, United Kingdom, United Kingdom

Atlanta, Georgia, United States

Austin, Texas, United States

Birmingham, United Kingdom, United Kingdom

Boca Raton, Florida, United States

Bristol, United Kingdom, United Kingdom

Cambridge, United Kingdom, United Kingdom

Cardiff, United Kingdom, United Kingdom

Cedar Rapids, Iowa, United States

Cincinnati, Ohio, United States

Edinburgh, United Kingdom, United Kingdom

Glasgow, United Kingdom, United Kingdom

Grand Rapids, Michigan, United States

Houston, Texas, United States

Huntsville, Alabama, United States

Leeds, United Kingdom, United Kingdom

London, United Kingdom, United Kingdom

Memphis, Tennessee, United States

Midland, Texas, United States

Newcastle, United Kingdom, United Kingdom

Orlando, Florida, United States

Ottawa, Ontario, Canada

Prince Albert, Saskatchewan, Canada

Raleigh, North Carolina, United States

Salt Lake City, Utah, United States

San Antonio, Texas, United States

Saskatoon, Saskatchewan, Canada

St. Albans, United Kingdom, United Kingdom

Tampa, Florida, United States

Toronto, Ontario, Canada

Vancouver, British Columbia, Canada

Victoria, British Columbia, Canada

Windsor, Ontario, Canada

Winnipeg, Manitoba, Canada

Position summary:

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with other experts in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

Want to make an impact that matters? Consider Deloitte Global.


Work you'll do

Responsibilities:

  • Provide support for network security solutions across the Deloitte global enterprise infrastructure.
  • Provide 24x7 monitoring, operation, and management.
  • Serve as an escalation point for complex technical issues.
  • Responsible for bringing incidents to a resolution within a timely manner.
  • Participate in projects with other Deloitte teams and vendors.
  • Drive the resolution of priority issues, including participation in technical assistance conference calls.
  • Support customers with process and technical questions related to Network Security and Services.
  • Build relationships with customers, other Deloitte teams, and vendors to provide exceptional service.
  • Lead continuous improvement initiatives to drive efficiency and automate processes within Network Security and Services.
  • Proficient knowledge on compliance and regulatory requirements to assist with security audits and assist in remediate of any security related issues.
  • Ability to communicate and work with customers and peers in different time zone and countries.
  • Rotational weekend on-call to address critical issues. Ability to work weekends when necessary for scheduled tasks.

 

Additional responsibilities regardless of team include:

  • Cross-functional support for development and implementation of systems
  • Ensure services and systems are always available and reliable.
  • Respond to and manage service issues and problems.
  • Report, pursue, communicate, and escalate any breaches in network security or policies.
  • Able to coordinate and work with onsite engineers during outage or critical situations.
  • Adhere to established incident management SLA and SLOs.
  • Able to document troubleshooting/process related documents for the team.

What you'll be part of - our Deloitte Global Culture:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and implement global strategies and provide programs and services that unite our network.

In Deloitte Global, everyone has opportunities. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.

Who you'll work with:

Global Technology Services works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.


Qualifications:

Required:

  • Bachelor’s Degree/College Diploma in Computer Science or equivalent industry experience.
  • 4 years of experience in relevant field.
  • Expert level knowledge of scripting languages (e.g., Bash, Python, PowerShell, SQL, Postgres.
  • Knowledge of network security protections and protocols.
  • Knowledge of Cisco Secure Workload platform preferred.
  • Knowledge of LAN/WAN and network protocols.
  • Knowledge of monitoring tools and commands to ensure quick resolution to issues.
  • Candidate should possess methodical troubleshooting skills that they would apply during network outages and incidents.
  • Awareness of related policies and standards; Demonstrates ability to apply established processes, activities, and techniques; Understanding of the tools and resources available to execute the processes, activities, and techniques.
  • Ability to manage support cases with external technology vendors.
  • Excellent written and verbal communication skills required. Must be able to easily analyze and communicate complex ideas to all levels of management.
  • Sensitivity and cultural awareness is essential as the role will involve contact with a variety of people around the globe.
  • Discipline and experience in recognizing and handling confidential and sensitive information.
  • Excellent time management and attention to detail is essential.
  • Understands technology and technical concepts; Communicates effectively with stakeholders and team members regarding technical concepts.

How you'll grow:

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Benefits you'll receive:

Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

Corporate citizenship:

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.