Business Systems Analysis Manager (Data Quality)
Reference Code 1848
Country: Canada
US Locations: USA - Hermitage; USA - Nashville; USA - Tampa
Non-US Locations: CAN - Toronto
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
Work you'll do
Within the Global Data Integration & Service Management service area, the Global MDM studio is uniquely positioned to add value and have impact for customers from every business, enabling area, and member firm in the Deloitte network. We develop new and innovative ways to deploy master data solutions across the organization, leveraging our global scope and strength to serve our organization within and across borders.
- Lead, plan, and consult on master data quality initiatives of high complexity.
- Discover, synthesize, and analyze data from a variety of sources for integrity issues within a master data management product family.
- Elicitation of internal business user requirements as well as functional specification using interviews, document analysis, workshops, surveys, site visits, tasks, and workflow analysis.
- Identify and highlight problem areas, gaps, or conflicts derived from information gathered.
- Coach and influence junior staff leading an inclusive work environment where teamwork, self-motivation, diversity, and belonging are essential.
- Manage business stakeholder activities in conjunction with releases (e.g. project status updates, knowledge transfer sessions, deployment enablement, training, development, communications).
- Define the data quality needs of stakeholders and users - which frequently involves investigating and clarifying their expressed desires - in order to determine underlying issues and causes.
- Prepare summaries of data findings, causal analysis, recommendations, and collaborate with required team members to fulfill data requirements.
- Contribute to the refinement of requirements using critical evaluation techniques, focus groups, meetings, negotiation, systems knowledge, and experience.
- Participate in the analysis and technical design efforts of complex projects and business processes.
- Provides business expertise across projects to ensure a consistent resolution of common data issues.
- Support development and testing activities by ensuring data requirements are known and fulfilled throughout the entire development cycle.
- Provide recommendations to improve business analyst practices within the area.
The team
Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in what is but rather what can be to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.
Qualifications
Required:
- College degree in computer systems or a related field, with at least 7 years of experience in data management and governance.
- Advanced expertise in SQL (SSMS and Oracle), data profiling, analysis, governance, and validation.
- Skilled in processing and analyzing data from diverse formats (JSON, XML, TXT) and technologies such as Informatica IDMC solutions, PERL, and Azure Data Factory.
- Analytical and detail-oriented problem solver, capable of addressing complex issues, and improving master data quality across a global ecosystem.
- Strong strategic thinker and collaborative communicator, adept at influencing, articulating technical topics to business representatives, and driving impactful decisions.
Preferred:
- Deep knowledge of Informatica MDM multidomain.
- International certifications in Business Analysis, Program Management experience, and/or expertise in data storytelling with business intelligence tools.
Our culture
At Deloitte Global people are valued and respected for who they are – with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.
Professional development
From entry-level employees to senior leaders, we believe in investing in you, helping you identify and hone your unique strengths at every step of your career. We offer opportunities to build new skills, take on leadership opportunities, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Benefits
At Deloitte, we value our people and offer employees a broad range of benefits. Our Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being.
Recruiting for this role ends on 04/30/2026.