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Control Management Manager

 

 

Reference Code 1887

 

Country: United States (US)

US Locations: USA - Hermitage; USA - Nashville; USA - Tampa

 

 

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

 

Work you'll do

 

This role is within the Technology Control Management Team and reports to the Control Management Team Leader. You will operate within a dedicated team to deliver technology and cyber security control processes using integrated risk management tools (extensively ServiceNow), supporting the definition and delivery of controls across Deloitte Technology. This includes management of a control library and control assessment processes for other teams conducting control testing and assessments.

 

As part of your role, you will:

 

  • Support IT organizational maturity development of controls leveraging global standards, Maturity Assessment, and Compliance activities.
  • Develop control management elements, including automation of test and assessment processes, to increase validation of controls across Deloitte Technology.
  • Utilize GRC platforms (ServiceNow Integrated Risk Management) functionality to deliver control management and assist teams in developing and populating their controls to support their risk and control processes.
  • Work within and support IT Risk Management processes within a 3 Lines Model by participating in assessments when required.
  • Offer ongoing support and assistance to Member Firms or Deloitte Technology Service Lines as they progress on their action plans.
  • Collaborate with MF Services Leaders to develop and manage relationships with Member Firms.
  • Prepare reports for presenting results to Deloitte Technology leaders, Member Firms, and relevant stakeholders, including Global Risk Leaders, Executive, and Board.

 

The team

 

 

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in what is but rather what can be to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

 

Qualifications

 

 

Do you possess the following?:

 

  • Experience in IT and cyber control testing and risk assessments using GRC platform (ServiceNow or similar).
  • Proven ability to develop controls using any GRC platform or integrated risk management tools (ServiceNow IRM or similar).
  • An understanding of principles around frameworks such as CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, and cybersecurity.
  • A strong understanding of system development life cycle concepts, with CMMI knowledge being an asset.
  • IT Operations and Service Management experience with a strong understanding of ITIL or MOF frameworks (ITIL certification is an asset).
  • Diplomatic and persuasive abilities to handle difficult conversations and confidently manage senior stakeholders.
  • Good understanding of workflow and scripting in GRC platform (ServiceNow IRM or similar) deployments.
  • Knowledge of current Deloitte security policies and technology standards.
  • Relevant industry certifications, such as CISSP, CISA, CISM, and CRISC.
  • Experience managing virtual teams across multiple time zones.
  • Ability to build key relationships across the GTS function and member firm network with excellent relationship management skills.
  • Ability to manipulate complex data and application development experience.

 

 

 

 

Our culture

 

At Deloitte Global people are valued and respected for who they are – with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.

 

Recruiting for this role ends on 08/02/2026.


 
Deloitte Global is required by local law to include a reasonable estimate of the compensation range for this role for individuals applying to work in our Toronto, Ottowa, Halifax and St. John locations. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. We would not anticipate that the individual hired into this role would land at or near the top end of the range, but such a decision will be dependent on the facts and circumstances of each case. A reasonable estimate of the range is - for individuals applying to work in these locations.  

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