Deloitte Methods and Tools -Ascend Engagement and Operations Mgr (1 year Fixed Term Contract);

Reference Code 1689

Country: United States (US)

US Locations: USA - Birmingham; USA - Boise; USA - Cincinnati; USA - Cleveland; USA - Columbus; USA - Davenport; USA - Dayton; USA - Des Moines; USA - Grand Rapids; USA - Hermitage; USA - Indianapolis; USA - Kansas City; USA - Louisville; USA - Memphis; USA - Nashville; USA - New Orleans; USA - Omaha; USA - Pittsburgh; USA - Salt Lake City; USA - San Antonio; USA - St. Louis; USA - Tampa; USA - Tempe; USA - Tulsa

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

Work you'll do

This role focuses on driving the adoption of the Ascend platform by implementing change management strategies, fostering stakeholder relationships, and promoting the platform's value.

• Platform Adoption & Change Management: Develop and implement effective change management strategies to drive awareness and adoption of the Ascend platform across  geos/Member Firms, minimizing resistance and maximizing engagement. This includes developing and delivering impactful awareness sessions for senior stakeholders and developing targeted strategies to support Ascend adoption within individual Geos/Member Firms.?
• Stakeholder Management: Build and maintain strong relationships with key stakeholders across the three regions, ensuring seamless communication, fostering collaboration, and effectively advocating for enablement priorities. This includes raising awareness of Ascend's value proposition (including Gen AI assets) within Geos/Member Firms.?
• Training & Enablement: Design and lead

The team

Deloitte’s Global Consulting Services professionals support our global businesses to drive impact and create enduring value for clients in Strategy; Risk & Transactions (SR&T) and Technology & Transformation (T&T). We deliver purpose-driven services and solutions and provide a consistent; best-in-class One Deloitte experience around the world.

Qualifications

• ​Change Management: Proven ability to guide stakeholders through technology adoption, effectively managing change and ensuring smooth implementation across diverse teams and locations.​
• Coaching & Training: Demonstrated ability to design and deliver impactful training programs on the Ascend platform and related methodologies/tools7Gen AI assets, specifically for Geo/Member Firm coaches and project teams. Coaching teams to effectively enhance their skills, drive adoption, and empower success in Member Firms.​
• Outstanding verbal and written communication: Demonstrate experience engaging effectively with virtual teams, senior leadership, and diverse stakeholder groups. Proven ability in documentation and knowledge management.​Strategic Leadership: Demonstrated skill in developing and executing strategic plans, ensuring alignment with business objectives and driving transformative change in a global environment.​
• Proven ability to advise on, lead, and drive successful adoption of complex platform initiatives, ideally with prior exposure to Ascend for Package Technology.​Analytical & Problem-Solving Acumen: Sharp analytical skills to assess complex needs, leverage data to make informed decisions, and identify innovative solutions that enhance platform performance.​
• Experience with package technologies, particularly SAP / Oracle​Familiarity with Ascend method and platform a plus.​
• Familiarity with project management tools (e.g., JIRA, PMC, Octane, PMOne/Smartsheet).​Familiarity with estimation, process modelling, and testing tools (e.g., Next Gen, EC, ALM).​
• PMP certification.
• Coaching & Training: Demonstrated ability to design and deliver impactful training programs on the Ascend platform and related methodologies/tools7Gen AI assets, specifically for Geo/Member Firm coaches and project teams. Coaching teams to effectively enhance their skills, drive adoption, and empower success in Member Firms.​
• Outstanding verbal and written communication: Demonstrate experience engaging effectively with virtual teams, senior leadership, and diverse stakeholder groups. Proven ability in documentation and knowledge management.​Strategic Leadership: Demonstrated skill in developing and executing strategic plans, ensuring alignment with business objectives and driving transformative change in a global environment.​
• Proven ability to advise on, lead, and drive successful adoption of complex platform initiatives, ideally with prior exposure to Ascend for Package Technology.​Analytical & Problem-Solving Acumen: Sharp analytical skills to assess complex needs, leverage data to make informed decisions, and identify innovative solutions that enhance platform performance.​
• Experience with package technologies, particularly SAP / Oracle​Familiarity with Ascend method and platform a plus.​
• Familiarity with project management tools (e.g., JIRA, PMC, Octane, PMOne/Smartsheet).​Familiarity with estimation, process modelling, and testing tools (e.g., Next Gen, EC, ALM).​
• PMP certification.

Our culture

At Deloitte Global people are valued and respected for who they are – with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.

Professional development

From entry-level employees to senior leaders, we believe in investing in you, helping you identify and hone your unique strengths at every step of your career. We offer opportunities to build new skills, take on leadership opportunities, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Benefits

At Deloitte, we value our people and offer employees a broad range of benefits. Our Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being.

Recruiting for this role ends on 11/28/2025.