Director, Deloitte Global Network Services
Requisition ID: 6506
Country: United States
US Locations: Hermitage, Tampa
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
Work you'll do
The Director, Global Hosting Services, defines, leads, and governs Deloitte Global’s private-cloud hosting strategy, data center and cloud networking services, and Global Wide Area Network (GWAN). The role oversees secure, resilient connectivity among Deloitte Global hosting facilities, member-firm environments, and cloud service provider (CSP) hubs across Azure, AWS, and Google Cloud. The Director also leads CSP cost reporting and invoice reconciliation through the Deloitte Cloud Services (DCS) Cloud Business Office, supports agile delivery of platform and network enhancements, and ensures operational excellence and rapid incident response across these services. Key Responsibilities:
Deloitte Cloud Services (DCS) Networking
- Oversee the design and implementation of network architecture supporting DCS hubs, connectivity among Deloitte environments, the internet, and cloud service providers, and secure access to cloud-hosted services, including firewalls and load balancers:
- Multi-CSP connectivity
- Inter-CSP connectivity
- Secure hybrid-cloud IPv4/IPv6 connectivity
- CSP inter-region global connectivity
- CSP intra-region scalability
- IP addressing management
- Lead the team in delivering these services, with operational excellence and 24/7 monitoring and support.
- Drive continuous improvement and automation through API enhancements and agentic AI solutions to reduce service-delivery time and enable proactive monitoring, rapid issue identification, and resolution.
Interfirm Network Service (GWAN)
- Lead the Interfirm Network Service (INS), providing seamless, secure, resilient, and optimized connectivity among member firms and across public-cloud environments.
- Develop solution roadmaps and architectures that address evolving business needs, technology requirements, cybersecurity threats, and demand for high-performance, low-latency connectivity.
- Drive operational service excellence, support member-firm disaster recovery testing exercises, and adapt connectivity options as firms implement local in-country WAN and SD-WAN solutions.
- Manage IPv4/IPv6 address allocation for member firms and countries.
Deloitte Cloud Services (DCS) Cloud Business Office
- Provide scaled agile delivery services supporting product enhancements for DCS platform, product, and networking teams, as well as Global Enterprise Cloud Management Services.
- Lead Cloud Business Office delivery of CSP cost insights for member firms, CSP invoice reconciliation, and billing to Deloitte entities. Support FinOps through cost-optimization recommendations, CSP cost reporting, and AI token-ledger reporting.
Risk Management & Compliance
- Ensure all data center and cloud-platform solutions comply with global regulatory, security, and privacy standards.
- Proactively identify risks and implement mitigation strategies.
- Serve as a trusted liaison to Cyber teams on cloud-related matters, champion Cyber initiatives, and review and provide feedback on Cyber standards and programs.
Private Cloud Delivery (Colocation Services)
- Define and continuously evolve Deloitte Global’s private-hosting and colocation strategy, including regional services in the United States and Germany. Adapt the strategy to emerging requirements such as zero-trust networking, private infrastructure supporting GPU-intensive AI workloads, and future quantum-computing capabilities.
- Lead the team in delivering these services while maintaining operational excellence and compliance with audit, SOC, and ISO requirements.
- Develop private-cloud roadmaps, standards, and reference architectures, and establish governance frameworks, policies, and cost-recovery processes.
The team
Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in what is but rather what can be to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.
Qualifications
- Bachelor’s or master’s degree in computer science, information technology, or a related field.
- 15 or more years of progressive technology leadership, experience leading infrastructure teams and developing strategy, architecture, or platforms, setting priorities and goals to meet global business goals and objectives
- Deep expertise in leading data center and networking teams.
- Proven experience in designing, governing, and operating enterprise-scale private-hosting and global networks.
- Strong background in automation and operational leadership.
- Ability to plan, organize, and manage multiple responsibilities; provide technical direction through project completion; and deliver high-quality outcomes within target timeframes.
- Demonstrated ability to drive change and influence senior stakeholders.
- Excellent communication, leadership, and organizational skills.
- Experience managing global, distributed teams.
- Deep understanding of the latest technology, market and trends
Limited immigration sponsorship may be available in some locations.
Our culture
At Deloitte Global people are valued and respected for who they are – with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.