Senior Analyst, Portfolio Management

Reference Code 4199

Country:

US Locations: USA - Tampa

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

Work you'll do

Senior Portfolio Analyst will be responsible for day-to-day management of project activities and must be competent in managing scope, schedule, and quality. 

• Exposure to Service Now CMDB, SharePoint administration, Power Apps, Power Automate
• Maintaining the Service Portfolio and Catalog for Deloitte Technology.
• Manage the stakeholder relationship for understanding their process and delivering results
• Collaborate to build Content Management environments (ServiceNow, Sharepoint) for improved communications
• Up-to-date content on websites, and searchable content for audiences of varying skill level
• Developing and performing continuous gap analysis on SharePoint sites to maintain a healthy knowledge space
• Manage work and associated deliverables independently
• Identify, analyze, and drive problems to resolution, handling complex issues simultaneously while effectively communicating across teams
• Effective written and verbal communication as this role involves communication at higher levels of the organization

The team

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Qualifications

• Bachelor’s degree in computer science, Business Administration, Data Analytics, Information Systems, or a related field.
• 4+ years of experience in handling IT projects with experience in data analysis, business analytics, services & products performance reporting within a corporate environment.
• Experience in SharePoint site creation, content management with HTML & JavaScript
• ITIL expertise including extensive experience and knowledge of service portfolio management, service level management.
• Working knowledge of ServiceNow including Configuration Management Database (CMDB), Service Portfolio Management and IT Service Management
• Experience in designing custom low-code platforms using Power Apps and developing automated workflows using Power Automate
• Hands-on experience in MS Office Suite tools
• Ability to analyze, understand, and communicate complex ideas across a varied audience
• Ability to broker and/or mediate differing views and needs across stakeholder groups including service consumers and providers

Our culture

At Deloitte Global people are valued and respected for who they are – with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.

Professional development

From entry-level employees to senior leaders, we believe in investing in you, helping you identify and hone your unique strengths at every step of your career. We offer opportunities to build new skills, take on leadership opportunities, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Benefits

At Deloitte, we value our people and offer employees a broad range of benefits. Our Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being.

Recruiting for this role ends on .