Apply now »

 

Senior Manager; Vendor Management

 

 

Reference Code 1812

 

Country: Canada; United States

US Locations: USA - Hermitage; USA - Cincinnati; USA - Cleveland; USA - Nashville; USA - Pittsburgh; USA - Tampa

Non-US Locations: CAN - Edmonton; CAN - Halifax; CAN - Ottawa; CAN - St. John'S; CAN - Toronto

 

 

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

 

Work you'll do

 

 

The Vendor Manager, Senior Manager is responsible for the vendor management process, risk management, and achievement of KPI for vendors in-scope.

With a deep understanding of vendor performance and compliance the vendor manager brings an independent viewpoint of a vendor's delivery, performance, quality, and services while exploring ways to generate value.



Responsibilities:

  • Leads all Vendor Management Lifecyle activities for vendors in-scope in partnership with CIO team and vendor stakeholders
  • Leads annual Joint Business Planning, QBR, and recurring performance management activities with targeted vendors
  • Works with functional partners to define business requirements and monitor achievement for vendors inscope
  • Builds deep understanding of operations of vendors in-scope and opportunities to improve their performance
  • Supports in category strategy development, negotiations, and contracting by acting as a focal point from VMO for vendors in-scope
  • Assists in vendor contract negotiations, vendor termination
  • Responsible for effective vendor onboarding
  • Assists in managing budget and performance for target vendors
  • Contract optimization
  • Understand specific requirements for vendors in the portfolio based on needs of IT business stakeholders
  • Builds deep understanding of category, cost and innovation drivers as well as business needs to improve vendor performance
  • Supports Procurement in developing robust IT category strategies to accommodate emerging needs of global IT and business team
  • Supports Procurement in exploring vendors to meet new sourcing needs and qualifying new vendors within the sub-category if needed
  • Leads vendor rationalization for category collect, analyze and aggregate information across cross-functional stakeholders
  • Align on vendor management interfaces with cross-functional teams

 

The team

 

 

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in what is but rather what can be to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

 

 

Qualifications

 

 

Do you possess the following?:

  • Bachelor's degree with Masters or MBA preferred
  • Deep expertise in end to end vendor management for Microsoft, Salesforce, and ServiceNow, including sourcing, renewals, risk management, and value realization
  • 10+ years of sourcing or IT project management experience
  • Minimum of 6 years managing teams
  • Demonstrated ability to set and meet deadlines and manage related risks
  • Strong situational leadership instincts and abilities
  • Ability to manage and work with culturally and geographically diverse populations
  • Ability to lead and drive virtual teams
  • Proven ability to manage global projects, business relationships, and staff resources
  • Strong negotiation, networking, and conflict resolution skills
  • Understanding of cost savings and value drivers within Global IT hardware and software
  • Experience with managing vendor relationship or sourcing and procurement process

 

 

 

 

Our culture

 

At Deloitte Global people are valued and respected for who they are – with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.

 

Recruiting for this role ends on 09/01/2026.


 
Deloitte Global is required by local law to include a reasonable estimate of the compensation range for this role for individuals applying to work in our Edmonton, Toronto, St. John, Halifax and Ottowa locations. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. We would not anticipate that the individual hired into this role would land at or near the top end of the range, but such a decision will be dependent on the facts and circumstances of each case. A reasonable estimate of the range is - for individuals applying to work in these locations.  

Apply now »